IceburgCRM is a versatile customer relationship management tool designed to assist users in managing their relationships and data efficiently. Users can create a CRM system in three distinct ways, by simply describing their needs, selecting from pre-made templates, or uploading an existing MySQL database schema.

The tool supports over 25 field types and 6 import/export formats, ensuring flexibility in data management. IceburgCRM features a comprehensive admin panel for managing remote databases, alongside specialized templates catering to various sectors, including fitness studios, wine enthusiasts, and professional networking.

The platform prioritizes user customization with 26 available themes and allows for extensive metadata creation, facilitating tailored CRM structures. Additionally, it includes audit logging, charts, and workflow management capabilities to enhance operational oversight.